What? Yeh go back and give it to them......it should off been all in there and they should of gave you version 4?
Maybe old stock, did you get it for a good price.
You can go and download it all from the Canopus Web site anyhow and use it for free for 30 days and if you plug your Dongle in the USB port it will unlock it. You can aslo download all the latest updates for it as well. It's up to 4.13 now.
Suck in some HDV to Canopus HQ codec and add some CC and slowmo and mix it with normal DV then render out what ever...Its so easy.
If you get stuck let me know....but be warned it is a strange program to use at first untill you get to know your way around it.
Heroglph is a real good title plugin as well. I just used it to make a animated line on a Map in real time.
This took about 5 mins to make.
NO I'm not on any commissions 
Good Luck