Hi All:
I've encountered an issue that I could use some advice with concerning a Fathom SWP on a Gates Housing.
I have a "blemished" area on the port exterior element glass that - as best as I can describe it - looks like oil remnant on glass, except it won't clean off and it's certainly "there." I tried the standard Optimax cleaner, etc., - no joy. Even a mild detergent with lens cloth, again no luck.
I contacted Gates the other day and spoke to Pam. She said that Fathom will treat the port with Acetone and may be able to remove the blemish for $50. If not, they will replace the exterior element for about $500. I can't really see the blemish on underwater shots (as far as I can tell) but it is evident in daylight when shooting into the sun on the boat. For some reason, I also think it's getting worse, but that just may be my impression. (Click HERE and look at 00:25-29 and 00:41-43 into the time line on the bottom left of the video to see what I mean)
I have a Gates WP that I can use while the Fathom's away, and $50 is no big deal, but what about $500? Or, should I live with it? I paid about $1,000 for the port, meaning it's potentially 50% of purchase price to fix. I am VERY happy with the results it produces.
I'm planning to stick with SD and my VX2000 for at least another 2 years, until I start mastering video and HD standards get sorted out. Obviously, transferable memory cards are the future of video (and probably music!), so I know tape is gone and ultimately the value of this repair.
Suggestions and advice appreciated and respected...
Andy