URGENT HELP REQUIRED PLEASE

Hello all,

Hope someone may be able to shed some light on an issue I uncovered today, just a few days before a major trip.

I set up the HC3 in the L&M Bluefin with monitor back. Seems ok at first, then light in top right corner of monitor back goes from green to red. Does this mean anything as no instructions came with it. Then after the camcorder has been idle for a while the whole system shuts off and cannot start it up again without opening the back.

Any help will be greatly appreciated.

Thanks,

Richard.

Hello all,

 

Hope someone may be able to shed some light on an issue I uncovered today, just a few days before a major trip.

I set up the HC3 in the L&M Bluefin with monitor back. Seems ok at first, then light in top right corner of monitor back goes from green to red. Does this mean anything as no instructions came with it. Then after the camcorder has been idle for a while the whole system shuts off and cannot start it up again without opening the back.

Any help will be greatly appreciated.

 

Thanks,

 

Richard.

When troubleshooting I've found that a process of elimination sometimes helps to isolate the problem:

Is the camera OK when switched on and left unconnected to the housing?

I'm not familiar with L&M housings, but I assume they have a LANC connector and a Video connector.

Next connect just the LANC...does the system shut down...if not...

Connect the Video cable to the camera...

If possible also try a swap...your camera in another housing with an LCD monitor.

This should indicate if the problem is with the camera or the housing. It sounds like it's a problem with the monitor. Since it's taking a few minutes to develop till shutdown it could be a resistance issue due to a faulty component (eg capacitor). Why its causing the whole system to lockup is odd...perhaps the camera is detecting a problem (voltage irregularity) through the video connector and activating a safety shutdown?

Not sure what the "green to red" means...is it a status LED of some sort. A battery/power indicator? Check with L&M...there might be a simple solution to the whole issue. Perhaps the power supply for the monitor is not taking a charge anymore and needs to be replaced.

Hello all,

 

Hope someone may be able to shed some light on an issue I uncovered today, just a few days before a major trip.

I set up the HC3 in the L&M Bluefin with monitor back. Seems ok at first, then light in top right corner of monitor back goes from green to red. Does this mean anything as no instructions came with it. Then after the camcorder has been idle for a while the whole system shuts off and cannot start it up again without opening the back.

Any help will be greatly appreciated.

 

Thanks,

 

Richard.

Could it be a battery problem? Worn out battery?

Or could there be moisture inside the housing? Put some silica gel, close it and leave it for a couple of hours, then try.

Is the camcorder working OK outside the housing?

Regards

Peter

Hi Richard,

You will need to follow steps like HDVdiver mentioned to narrow it down and find the source of the problem. It does for sure sound like its a problem with the monitor back so have a look at the electronic board on the back and inspect it for and corrosion and or poor connections. The control boards have multiple moisture sensors on the and if they are corroded you may need to GENTLY clean them. I am also curious if the system still powers down if the camera is not at idle? Continually use the tele and wide buttons, or recording short clips keeping the camera active and see if it still goes into a sleep mode?

Keeping the camera active is obviously the last minute fix but I have had a to do it in the past.

Hope you resolve the issue and happy diving

Kelly

Hello all,

 

Hope someone may be able to shed some light on an issue I uncovered today, just a few days before a major trip.

I set up the HC3 in the L&M Bluefin with monitor back. Seems ok at first, then light in top right corner of monitor back goes from green to red. Does this mean anything as no instructions came with it. Then after the camcorder has been idle for a while the whole system shuts off and cannot start it up again without opening the back.

Any help will be greatly appreciated.

 

Thanks,

 

Richard.

I had this exact same problem. L&M shipped me a fix that appeared to be some kind of shim that provided better contact between the camera tray and the monitor back. They seemed to be aware of the problem and sent me the fix right away.