I am most impressed with Ikelite's customer service level.
I received my replacement housing in 2 days, I've yet to return the old one - guess where I live? MALAYSIA - that's half way across the globe!
I must say I am a very proud owner of Ikelite G5 housing, and DS125 strobe amd sync cord. The product quality is superb. Now I just need to learn to take better pics.
Thanks Ike.
Motz had one of the early housings where we had reversed the hot shoe polarity. Engineering types had forgotten to tell the assembling types of this requirement, or requirement might not have been known at that time. A possibility that is not divulged to some of us............
I have to agree here, Ike has the best customer service i have ever seen, he's always quickly responsive, helpfull and the 2 times i needed i got my new parts a few days later by dhl
Makes me really glad i bought the ike housing for my d300
I belive that anyone who had any problem would agree that Ikelite got one of the best servivce around...
I agree. Ike's customer service is tops. I'd even buy my groceries from him as well if thats what he sold.
Welcome to the fan club of Ike's customer service, motz!! It is the best around indeed