Trying to decide between the Sony V3 and the Fuji f810. I recently read several complaints of horrible customer service and warranty issues about Sony. I would like a sense if these are isolated exceptions or typical.
I'd like to hear from those with Sony and/or Fuji customer service and warranty support experience. How were you treated? Did they live up to the spirit of their warranty? Would you buy their products again?
What!? Thirty people have viewed this post so far. I'm surprised no one has had a comment yet.
I've got 2 Sony digital cameras, a video camera, assorted Walkmen (radio, cassette, CD, MP3, various combinations), boom-boxes, headphones, universal remotes and some stereo equipment and I've never actually had to deal with Sony CS. The stuff works and does what it's supposed to do.
Doesn't really answer your question though ...
Wouldn't customer service depend on the country in which you purchased the camera?
I've had very positive experiences dealing with Fuji customer service here in Aus (looking for some o-rings for the F810 housing). Haven't had the opportunity to deal with Sony, but I have heard of people having difficulties.
Without more information on where you are, it is difficult to provide a useful answer...
I'm in the US.
All my Sony products worked fine also so I never needed CS either, but to count on that absolutely is not in my nature.