20D firmware not in menu

Hi all,

I was happily shooting my 20D with 28-105mm the past few weeks, no problems, learning all the ins & outs . . . then out of the blue I get 2 shots with 2 huge black bands thru them and the next I don't get any review at all. Tried taking the battery out, swapped cards, nothing seems to work to get the review back. Also it stopped taking pics . . went thru all the motions push, focus, click, shutter, but no image. I thought a firmware update would fix it and when I went to update it there was no firmware versions listed in the menu at all! Now how the heck do I update it? What do I do? Anyone experienced this? Havent found anything on the internet. I guess I'll be heading back to the dealer tomorrow!

Thanks in advance for any input!

CJ

OK, did I mention how new I am to this camera? This goes in the embarrassing file...Duh. . . the mode had to be in the "creative" setting to show the firmware. . . but after all that its still being inconsistent with taking the shots & won't record anything in multi-frame. Its goin' in tomorrow.

: (

RTFM.

~Matt Segal