Hello all, wanted to pass this info along to see what people think and perhaps get the word out about the way my wife and I were treated after a nightmare dive in the Somosomo Strait:
If anyone is familiar with the Great White Wall that will make this easier to explain perhaps.
My wife has about 90-100 logged dives and grew up diving so she's not an unexperienced diver just to preface.
We were on our first outing with Aqua Trek Diving which is located at the Garden Island Resort in Taveuni Fiji. The morning of our checkin the staff, especially one woman, was rather unfriendly which is unusual for a diveshop but quite a few people from a returning group of divers had stated how good the dive shop was so we trusted their advice.
We were heading to the Great White Wall which is a big wall dive where you go around a coral formation, through a small nook in the coral formation, and then descend through a hole and out through the face of a big White Wall. We had just purchased a new housing for our D300 and were pressure testing it without the camera and my wife had it. The unfriendly woman in the dive shop was going to be our group leader on the dive and she tried to give my wife 12lbs of weight(my wife is 5' 7" and weight 120lbs) but my wife took 8lbs instead as she didn't realize how buoyant the housing would be.
Anyway, as we descended in a current(a strong one to be fair) my wife couldn't descend due to the buoyancy of the camera so she went back up to the boat to give the camera back to the captain and continue the dive. The divemaster saw her and my wife made an "I'll be right back signal" and we rounded the coral formation and headed into the crevice in the coral formation towards the tunnel which you swim through to go to the tunnel. As we arrived my wife still hadn't returned. The divemaster sent 3 women together through the tunnel in what I deem a fairly strong current. I was somewhat uncomfortable with the strength of it but I was with the divemaster and clung to a rock. I motioned that I didn't know where my wife was and the divemaster told me to wait. She swam up to the boat apparently, came back down, and told me to partner with her and head through the tunnel.
MY ASSUMPTION: The housing had a big problem, my wife didn't want to leave it on the boat if it leaked without rinsing it, or something. I FULLY assumed that my wife was on the boat since the divemaster told me to partner with her and go through.
We went through the tunnel and were diving for a total of about 30 minutes when my wife appeared out of nowhere, the void that is. I could tell she was peeved but assumed it had something to do with the camera and just tried to enjoy the dive.
Our divemaster ran out of air a full 10 minutes before any of the rest of us and left the group in the current alone as we finished our dive.
When we surfaced I could tell my wife was angry, she was really pissed.
Apparently what happened is that she went up to hand the camera(this took a total of 4 minutes), when she returned below she couldn't find us since the divemaster chose to go around the first coral head without waiting, and my wife had to resurface. The boat captain told her that there were bubbles below and that she should dive there. So my wife descended again and started searching in the wild blue for us, in a rather strong current mind you.
When the divemaster had ascended while I waited outside the tunnel she saw no sign of my wife, went up to the boat and saw that she wasn't there, and continued with the dive anyway. To me this is disgustingly egregious. In a current that strong my wife could have been easily 1 mile from the dive site after 30 minutes.
We confronted her on the boat and she snapped back "I told you to take 12lbs, it was your fault!" Then some other guy who wasn't in our group decided to interject and state that it was my wife's fault...I later learned from the dive shop manager this guy has some strange love for the dive shop workers and was just being emotionally defensive it seems.
Anyway, post dive we tried to talk to the dive shop "manager" so he told us and he told us that others in the group (the emotional man) told him it was our fault which he couldn't have possibly known anything about since he was in the 1st group and not our group. The three women in our group also said they felt very uncomfortable with the divemaster. The dive shop "manager" told us never to dive with them again, etc.
I asked the divemaster for her certification card so I could report her to PADI. She didn't have her card and refused to bring it the following day. She did however write down her number.
This was all an uncomfortable point of staying where we were even though we found another dive shop and had a boat to ourselves with two wonderful guys the following few diving days.
Am I crazy to think that the divemaster was completely in the wrong to know that a diver was lost in the water by herself and just continue on the dive? Isn't it her responsibility to take care that people are safe? Granted, I was alone but she knew exactly where I was and the 3 other women who went through the hole had been diving with the diveshop for a few days and were indeed all together and near to the 1st group of divers. My wife was certainly the only one who was "lost" and the divemaster let it slide and went on with the dive anyway.
Any input or comments would be appreciated. Thanks.