Broken Ikelite battery pack before my dive trip

I bought another DS-125 late last year to complete my dual strobe setup. Today, I inspected the strobe, which I have yet to use (and which I had hoped to use for a dive trip 10 days from now) to recharge the battery pack. Before charging, I reattached the battery to the strobe body to check the remaining charge. I then detached it, and I heard a loud crack. Upon checking, I noticed that the black stem connecting the pack to the strobe body is broken.

I have yet to use the strobe and it's already broken? Now, I am not new to strobes, having used a DS-125 since 2004. I certainly did not force the pack out of the body, just did what one normally does to remove the battery pack. Will Ikelite replace the pack, and will it cover shipping to Manila? Or am I asking too much?

Norman

someone else had this problem. http://wetpixel.com/forums/index.php?showtopic=26994 If you take a look there they talk about a kit you can get to fix it.

I hope that helps

Stephen

That is a very simple fix.

Ikelite will fix them very easily.

Whether they will send you the part or not, I don't know. Maybe they have a retailer or repair shop in Manilla that can help.

I would contct Ikelite about it.

Their customer service is outstanding and they will do the best for you.

someone else had this problem. http://wetpixel.com/forums/index.php?showtopic=26994 If you take a look there they talk about a kit you can get to fix it.

I hope that helps

 

Stephen

Thanks for the link. I've e-mailed Ikelite to inquire about the part.

Okay, it looks like my woes with this setup (E-3) are far from over. I set up the rig topside with the two strobes for the first time, and I have a problem having the strobes to fire. I've read about the experiences of some with a hotshoe connection being loose, and I've tried using rubber band to hold it in place.

Here's the thing. As soon as the camera is pushed inside the housing, the strobes refuse to fire. I checked the TTL connector inside and it seemed to be in place because of the rubber band. I remove the housing back again and click the shutter outside the housing, and it fires okay. I put the housing back again in place very slowly -- I try not to push it fully -- and the strobes fire. But once I push it again and lock the housing, the strobes refuse to fire (I have checked the hotshoe connector and it looks fine with the rubber band.

To cut the story short, I have an expensive housing that is only good without strobes. And I have expensive dual strobes that appear not to have any use at the moment. Yes, both my strobes have serial numbers that according to the Ikelite Web site comply with their TTL implementation.

I bought the housing in Singapore in August 2008 and I live in the Philippines. So it won't be cheap to send the housing back to Ikelite for "repair." I've spent an hour trying to figure out what's wrong and I'm stumped. I didn't realize this Ikelite rig would give me such terrible headache. Any simple DIY ideas? Thank you.

Norman

Sounds like a button is being held down when the camera is in the housing.

When this happens, all sorts of wacky stuff kicks off.

Paul C

Sounds like a button is being held down when the camera is in the housing.

 

When this happens, all sorts of wacky stuff kicks off.

 

Paul C

Thanks for the idea. I've checked it very carefully and no button is being depressed.

Thanks for the idea. I've checked it very carefully and no button is being depressed.

To anyone interested in the partial outcome of my problem, check here:

http://www.scubaboard.com/forums/ikelite/2...ttery-pack.html

I then detached it, and I heard a loud crack. Upon checking, I noticed that the black stem connecting the pack to the strobe body is broken.

A couple of weeks ago I had the exactly same issue, I didn´t force it, just open it as usual, I have 3 Ike strobes, the oldest one for a couple of years now, so is not the first time I detach a battery. I think this is an issue with newer ds-125 models, because I didn´t heard so much of this issue with older models...

What really p..ss me off is that one week later my second and oldest ds-125 (maybe 2 or 3 years old top) stop working. Is not the camera, the housing or me, I guess is just d..mn bad luck for me...

I send both parts to ikelite, let´s see what they say...

A couple of weeks ago I had the exactly same issue, I didn´t force it, just open it as usual, I have 3 Ike strobes, the oldest one for a couple of years now, so is not the first time I detach a battery. I think this is an issue with newer ds-125 models, because I didn´t heard so much of this issue with older models...

 

What really p..ss me off is that one week later my second and oldest ds-125 (maybe 2 or 3 years old top) stop working. Is not the camera, the housing or me, I guess is just d..mn bad luck for me...

 

I send both parts to ikelite, let´s see what they say...

Felix, I also think the problem only occurs in newly manufactured strobes. I contacted Ikelite and they have agreed to send me the toggle pawl replacement kit via express mail. I hope your problems get resolved soon.