To be quite honest, I have two of the SUPE strobes one of which gave me some problems. Mind you I had purchased directly from SUPE not a retailer/Distributor. It was replaced immediately and shipping was also borne by them.
A few months later had an issue once more. Replaced again at their cost. I had to pay some duty though this time.
Since then both work just fine.
I would imagine that if one deals directly with them things would be better handled ?
Only fair that I post this here I believe?
Diggy