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TimG

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Posts posted by TimG

  1. 35 minutes ago, DreiFish said:

    Ouch. No idea why the Retras are even more expensive in the E.U. then they are in the U.S....

     

    Quite possibly because sales tax, VAT, is included in the price if you buy them in the EU from a dealer.

     

    Retra quote VAT-free prices on the website as goods are not necessarily being bought by EU nationals. They add the tax at the appropriate rate depending where in the EU they are exported. Here in Netherlands, for example, 21% VAT is added. If you look on the price charged by, say Onderwaterhuis -  an excellent dealer in the Netherlands,  their price is VAT-inclusive.

     

    Prices for electronic-type goods always look WAY cheaper in the US. Adding tax into the price at 20%-21% in the EU is the usual explanation. 

     

     

    • Thanks 1
  2. 6 hours ago, Chris Ross said:

    As I recall the process is to push out the old glass, possibly gouging out the old o-ring. 

     

    This is my recollection of how mine was done. I think having a new o-ring available is important. The old one may well be damaged during the extraction process - especially if you use a dental pick!

  3. 8 minutes ago, fruehaufsteher2 said:

    But it helps sometimes having the best tool.

     

    You pays your money and you take your chances. 

     

    I loved my Inons but pretty much zero customer support, oddly quirky controls and an indigestible manual. Retra? Yep, expensive for sure but a quality product, super light quality, terrific support and backup.

     

    Bluetooth firmware updates, anyone?

    • Like 2
  4. If we get an answer to this, I'll pin it. It'd be really useful.

     

    I saw it done some years ago when I worked in Lembeh. Shen, one of the techies from Reef Photo, replaced the glass on one of my Subal ports.

     

    It took him about 10 minutes to get the old glass out using a modified cut-down dental pick plus an approx 4" lever he'd made out of thick acrylic - or polycarbonate. It looked like a push bike tyre lever. It was one of those pick-pull-lever-curse-pick-lever-mutter-lever-bingo manoeuvres.  Popping the new glass in took seconds. It was very impressive!

     

    I scrounged the lever and pick off him in exchange for free diving..... I've never done it myself though. Probably just as well.

    • Like 1
    • Thanks 1
  5. Chip made an excellent suggestion in another post about having a pair of the longer clamps to use with arms fitted with Stix. 
     

    I don’t have these for my system but if I was starting from scratch I’d have two for connecting the pairs of arms fitted with Stix. 
     

    I don’t think you need them for the other connections. 

    • Like 1
  6. Hey Johno

     

    i think there are only a couple of areas of u/w equipment purchasing where you only need to buy once. Arms and clamps are one of very few. Buy once, buy well.
     

    Tempting though it is to get Amazon’s best, I’d advise against it strongly. I bought ULCS in 1999. I still have them all, they work perfectly and never a blip. It was money well spent - unlike some of my u/w investments.  I’ve bought a couple of cheap clamps a couple of times. Maybe good for a short time but nothing like the quality or longevity of ULCS. And, if you look at second hand prices of ULCS, they hold their value way better than the rest of the gear we use!

     

     

    • Like 1
    • Thanks 1
  7. Big vote for Stix. I’ve been using the same set since 2010 and they’re still good as new  and they’ve done well over 1000 dives. They’re very easy to adjust, add, or remove. You can even cut them with care. 

    • Like 2
    • Thanks 1
  8. Good tip from Chip on the soak and work the buttons and levers routine post-dive. I’d also add don’t let the port glass dry with water on it. That develops water marks in time. It pays to wipe dry port glass with a soft fibre-free cloth. 
     

    Enjoy your new gear. And be prepared for the initial frustrations!

     

    Anytime you need help emptying your bank account, we’re here for you….  😝

    • Haha 4
  9. 7 hours ago, insomniac said:

    There's too many variables, and I assumed it was most likely Turtle's issue

     

    You make a good point.  I had an issue some time ago with a strobe/trigger combination and blamed all sorts of people: Retra, UWT, the Almighty, Life.....  It turned out that the problem was with the way I'd cut the fibre optic cables (with scissors and not with a razor blade). Retra were extremely helpful - not to mention patient - in calming me down, identifying the issue and explaining the reasons and the fix.  

    • Like 1
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