I just asked Isotta about a technical issue and received an immediate and clear reply from Elisa Isotta, a pleasure to deal with. And congratulations to Silvana for solving a sticky puzzle !
Thank you, I feel proud of myself I learned a bit on the way and this forum provides amazing support! I am kind of disappointed in Backscatter, they could not tell me how to check the trigger type, they asked me to send it the housing. I dive frequently so that sounded like a poor solution. That is beside installing the wrong trigger and making me pull my hair out for over a week, troubleshooting.
Thanks again!
33 minutes ago, TimG said:
Another piece of good Isotta customer service!
Indeed! I sent an email before to Isotta on another issue, but got no reply actually. I emailed to their "Info" email rather then "Support" email. So just a note on that, use "Support" for technical issues.
41 minutes ago, Silvana said:
Thank you, I feel proud of myself I learned a bit on the way and this forum provides amazing support
I'm glad we could all provide a bit of help.
It's true though, when you have to fix something on a system you do learn an awful lot - nerve-racking or stressing though it might be! Well done you.
I learned a bit on the way and this forum provides amazing support! I am kind of disappointed in Backscatter, they could not tell me how to check the trigger type, they asked me to send it the housing. I dive frequently so that sounded like a poor solution. That is beside installing the wrong trigger and making me pull my hair out for over a week, troubleshooting.
