Yeah, that does sound a bit odd... @Sandyzoo2, are you shooting TTL or manual? If you're shooting TTL, (mode knob in TTL position, three clicks counter-clockwise from off position) then I suggest setting the camera flash metering to center spot and having your foreground subject in the center of the frame when you take a shot. Put the power knob in the middle position ('12 0'). If the exposure is off, adjust it with flash compensation in camera and/or power knob on the strobe.
If you want to shoot manual, remember that your camera's flash only works in TTL mode (i.e. it always fires a pre-flash), and you need to use Smart SL mode on the Retra to work with that. In order to do that, load the Retra UWT app on your phone, enable Bluetooth, put batteries in your strobe, turn the mode knob into BATT / TEST position, and do a long press on the center button - the indicator light should turn blue, which indicates that the strobe is now available for connection over Bluetooth. Go into the Retra UWT app on your phone, discover and connect to the strobe, go into settings (gear wheel icon on the upper right) and make sure either U1 or U2 bank is set to 'Smart SL'. The 'Low power SL' and 'HSS' modes are useless to you, so you might as well set the other bank to 'Pilot adjust', for all the good that it does. After that is set, turn the mode knob to the setting where you put 'Smart SL' (either U1 or U2), connect the fiber optic cable between your housing and strobe, put the camera into the housing, pop up the flash and take a shot. The Retra strobe will not fire - this is normal, as it is learning your camera's pre-flash pattern. The indicator light will blink amber prior to that shot, then glow constant amber for a while after the pre-flash pattern is learned, then go to green/yellow/red battery indicator status. After that first learning shot, the strobe will fire on subsequent shots using the power level set by the power knob on the left (between 1% and 100%, in half-stop increments - i.e. one click up will increase the flash power by 50%, two clicks up will double it, and so on). Note that you will have to repeat the 'learning' shot every time you turn the strobe off and on again.