SUPE Scubalamp warranty / replacement procedure - a little feedback & caveat

[Davide DB]

Catchphrases in these cases are endless but it is best to avoid them. It is hard not to say banalities.

 

The quality of after sales services and warranty, in theory and I repeat “in theory”, should shelter us from these incidents and we should evaluate them regardless of the quality of the product itself.
I mean, I can have a poor product but get an impeccable warranty but I can also have a high quality product that is unfortunately defective (it is in the order of things) and I find out that the after sales service is terrible.

It sounds like a triviality but today it is very easy to get feedback on the features and intrinsic quality of a product (dozens of reviews, video tests, and influencers lavishing tags) but it is very difficult to get information on the “what if” i.e., after sales service.

So thank you for your report.