RichN Posted March 20 Share Posted March 20 Ken @ Ultralight contacted me today, they have been busy revamping their website. Sent over a promotional code for 15% Discount that is good until Sunday at the end of the day. https://ulcs.com On check out, enter SS15 in the promotional code box. 1 Link to comment Share on other sites More sharing options...
UltralightCameraSolutions Posted March 21 Share Posted March 21 Thank you Rich, All our products can be found here-https://ulcs.com/shop/ Link to comment Share on other sites More sharing options...
makar0n Posted March 21 Share Posted March 21 (edited) Awesome, thank you both! Wish EU customs also had a discount code 🤣 I do have a question if I might - I got quite a few of the AC-CSLSK2 clamps last year, as standard clamps were a bit too short to be used with Nauticam float arms. But as it turns out, this does not fully work sadly - the ball "stem" on the arms (70x200 and 90x170) is simply too thick and won't fit the cutouts. But now there seems to be a pic of those clamps and what looks like 70x200 arms on the website, fitting the cutouts. (https://ulcs.com/product/ac-cslsk2-clamp/#mz-expanded-view-664212568101) Has there been any design change since perhaps ? Edited March 21 by makar0n Link to comment Share on other sites More sharing options...
UltralightCameraSolutions Posted March 21 Share Posted March 21 1 hour ago, makar0n said: Awesome, thank you both! Wish EU customs also had a discount code 🤣 I do have a question if I might - I got quite a few of the AC-CSLSK2 clamps last year, as standard clamps were a bit too short to be used with Nauticam float arms. But as it turns out, this does not fully work sadly - the ball "stem" on the arms (70x200 and 90x170) is simply too thick and won't fit the cutouts. But now there seems to be a pic of those clamps and what looks like 70x200 arms on the website, fitting the cutouts. (https://ulcs.com/product/ac-cslsk2-clamp/#mz-expanded-view-664212568101) Has there been any design change since perhaps ? Hi, Yes, there was a design change around June 2023, and now they will fit every arm we are aware of. We made the change on all our cutout clamps. Sadly, that doesn't help you, but don't despair. Email me (Ken) at info@ulcs.com, and I'll work out something that will work for us both. We are all about making the customer happy. This goes for anyone else encountering an issue; maybe things are not fitting correctly, or whatever the problem is, please let me know. Also, I am always open to any suggestions, good or bad. Maybe there is a part you think we should make or stop making. Whatever it is, let me know. We are a small business and the best way to survive is to listen to the users of our products. Ken Kollwitz-Owner Ultralight Camera Solutions 401 N Lombard St, Ste E Oxnard, CA 93030 Office: (805) 485-0233 Cell: (805) 469-7288 WhatsApp: (805) 469-7288 2 1 Link to comment Share on other sites More sharing options...
makar0n Posted March 23 Share Posted March 23 On 3/21/2024 at 5:48 PM, UltralightCameraSolutions said: Hi, Yes, there was a design change around June 2023, and now they will fit every arm we are aware of. We made the change on all our cutout clamps. Sadly, that doesn't help you, but don't despair. Email me (Ken) at info@ulcs.com, and I'll work out something that will work for us both. We are all about making the customer happy. This goes for anyone else encountering an issue; maybe things are not fitting correctly, or whatever the problem is, please let me know. Also, I am always open to any suggestions, good or bad. Maybe there is a part you think we should make or stop making. Whatever it is, let me know. We are a small business and the best way to survive is to listen to the users of our products. Ken Kollwitz-Owner Ultralight Camera Solutions 401 N Lombard St, Ste E Oxnard, CA 93030 Office: (805) 485-0233 Cell: (805) 469-7288 WhatsApp: (805) 469-7288 Now this is what I call customer service 😄 Thank you very much! I was just curious but will certainly email you, in case something can be done. Aaanywyas, seems as it is typical with my luck 🤣, I have bought some right before June 2023, and then some more right after, but I guess EU distributors still then had "old" stock. Link to comment Share on other sites More sharing options...
DreiFish Posted March 28 Share Posted March 28 Hi @UltralightCameraSolutions Do you guys have the weights of your warious arms and clamps listed anywhere? Or could you share here at least the weight of your standard clamps? I'm currently deep down the rabbit hole of optimizing the overall weight of my rig, and discovered that there's a significant difference in weight between clamps and arms from various manufacturers. Would be nice to understand how your offerings stack up in this area. Thanks! Andrei Link to comment Share on other sites More sharing options...
RichN Posted March 28 Author Share Posted March 28 All the weights and measurements are on the product page, there are tabs, click on “additional info” next to the product description. Maybe Ken has something easier he can post but they are there. 1 Link to comment Share on other sites More sharing options...
UltralightCameraSolutions Posted April 3 Share Posted April 3 On 3/28/2024 at 9:36 AM, DreiFish said: Hi @UltralightCameraSolutions Do you guys have the weights of your warious arms and clamps listed anywhere? Or could you share here at least the weight of your standard clamps? I'm currently deep down the rabbit hole of optimizing the overall weight of my rig, and discovered that there's a significant difference in weight between clamps and arms from various manufacturers. Would be nice to understand how your offerings stack up in this area. Thanks! Andrei Hi Andrei, I'm sorry I missed this, but I don't check this often enough. Rich is correct. You can look up all the weights and dimensions in both imperial and metric on the website. I'm happy to help as well, but I need the part number of each item so I can give you accurate information. Link to comment Share on other sites More sharing options...
DreiFish Posted April 5 Share Posted April 5 Thanks! Link to comment Share on other sites More sharing options...
theocean Posted April 10 Share Posted April 10 Awesome stuff! Ken and @UltralightCameraSolutions are just great! Link to comment Share on other sites More sharing options...
UltralightCameraSolutions Posted April 23 Share Posted April 23 On 4/9/2024 at 7:54 PM, theocean said: Awesome stuff! Ken and @UltralightCameraSolutions are just great! Thank you very much! Link to comment Share on other sites More sharing options...
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